Navigate workforce change in the AI era
AI readiness for the business services market.
Preparing for a future with human-machine teams.
Find your bearings
If people and services are your product, AI promises to transform execution, orchestration, and margins in your business, but only if your data is ready and compliant.
We focus on what sits behind enterprise systems: the workflow context, workforce knowledge, and data quality your AI needs.
Diagnostics to see where you are. Advisory to get you to your destination. Compliance guidance for EU AI act deadlines.
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Most organisations know their workforce data has problems. Few know exactly which ones, or what those problems mean for what they're trying to do next.
We assess workforce data readiness by drawing on multiple frameworks — including the open-source Data Maturity Matters model developed with Oxford University — and best practice from algorithmic impact assessments. Data quality and ethical impact, together.
You'll know exactly where you stand, and what features, functions, and ways of working your data can realistically support.
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You have a business problem. We'll find out if it's a data one.
Most AI and workforce technology challenges look like strategy, adoption, or vendor issues. Often the root cause is deeper. We help you diagnose what's really going on and work out what to fix, build, or buy.
We then build the roadmap with you. Not a slide deck, but a practical plan based on dependencies, quick wins, and your overall strategy. What to tackle first. What to sequence. What to leave until foundations are ready.
No classic consultants. Just people who've built workforce products in the real world.
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This is the tactical layer of our service: making your data better.
Workforce data goes stale. We help you synthesise and refresh it, with nudges to drive employee engagement and ownership.
Context and skills often get buried in documents and disconnected systems. We help you continuously enrich your data so models and software perform to potential.
Most firms want to know who's available and what they can do, in real time. It's hard. We help you build the data assets to improve cross-silo resourcing.
Beyond official headcount, freelancers, contractors, and consultants are often invisible to core systems. We help you build a data strategy that includes them.
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New operating models need new roles.
AI and the idea of ‘productised’ HR are creating roles that didn't exist two years ago. The titles are multiplying but the definitions aren't keeping pace.
What does this role actually need to do in your context? What skills and experience matter? What's realistic in this market? How does it connect to your operating model and technology roadmap?
We help you answer these questions before you brief a search partner or make an internal move. Get the spec right first.
Where we’re going
AI is making everyday workforce decisions, from allocation, to staffing, to pay and performance. As more work is done by and with AI, workforce management will radically change. Human beings, with their creativity, nuance, and judgement will need to be co-ordinated with machines.
In this world, competitive advantage for service firms won't come from secret algorithms or software upgrades. It will come from long-term knowledge and understanding of how their people, processes, and AI work together for clients.
“To know thyself is the beginning of wisdom.”