Engagements are scoped and priced per phase rather than by day rate, with each phase's scope, deliverables and typical duration agreed upfront before work begins.

No. Sightline supports professional services teams, focusing on client-side change and data issues that sit beyond their typical scope.
We also help workforce technology vendors to scale without the overhead of building an in-house team for this work.

No. Sightline is a services business supporting SaaS vendors, though it does help clients build point solutions and agents within the boundaries of the platforms they already have.

A partner that lets vendors focus on scaling their software business without taking on the fixed overhead of consultants, and one that focuses exclusively on helping customers get the best from the product itself, rather than selling broader transformation and change programmes.

Organisations of roughly 500 to 5,000 people, typically pursuing more fluid internal resource management and already invested in products to support that shift. Most are services businesses where people are a core part of the product. Sightline works directly with HR directors, transformation and IT teams who treat AI and workforce transformation as a shared problem rather than separate tracks.

Yes, though the legal and finance elements are delivered through EOR and compliance partners, rather than directly.

The value stems from the completed diagnostic, roadmap design and our SME network: this is what lets Sightline shape workstreams and scale delivery and impact.

A briefing on the operational or target operating model changes the client wants their technology platforms to support, and an executive sponsor who can give access to the relevant stakeholders.m description

No. Sightline does not carry out formal compliance certification or bias audits, and does not make legal risk classifications on a client's behalf. During diagnostics, Sightline helps identify where risk is likely to sit across AI-enabled features and the geographies in which they are deployed, working alongside experts in algorithmic bias. This informs, rather than replaces, deeper audits and mitigation carried out through a client's own legal and compliance function, including process changes, controls, guardrails and oversight. There are multiple potential sources of bias risk and imperfect performance in both probabilistic and deterministic AI systems for talent and resource management, and Sightline's approach reflects best practice in this emerging field.

Sightline provides an independent view of how workforce technology can drive valuable outcomes for a customer, and an experienced perspective on the sequence of short, medium and long-term efforts needed for a product to support the operating model in mind.

Sightline consulting comes with a playbook, not a blank sheet: a defined method for diagnosing where a product is stalling and sequencing what to fix first.

The embedded approach sits between hiring an independent contractor, who brings hands but not necessarily a method, and a large consultancy engagement, which brings a method but at a scale and level of organisational disruption that can be challenging and expensive.

Yes. Traditional taxonomy projects are slow to build and go out of date almost as soon as they are finished. Sightline runs these projects using providers who can infer and continuously update taxonomies from how work is actually being done, rather than relying on a static, one-off build.

This is delivered through a small number of embedded subject matter experts, alongside a roster of technical providers, data scientists and organisational psychologists, working hands-on with a client's own team rather than handing over a template to implement al

Foundations work is positioned as part of the transformation a client has already committed to, not as additional business-as-usual load.

Sightline sequences the work so that a client addresses what is blocking the outcome first, rather than tackling every gap at once, and works embedded alongside existing teams rather than issuing recommendations from outside.