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You can't put AI into work designed in 2006

AI doesn't map to job descriptions. It maps to decisions, outputs and tasks. But most organizations only have job-level data—roles, responsibilities, reporting lines.

They don't know how work processes actually break down. Which tasks take time? Which require judgment? Which are routine and could be partially automated? Without task-level data, you can't design human-machine workflows. You just bolt AI onto the edges and hope. The organizations getting value from AI are the ones that mapped their work first.

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